You can reset your password within 24 hours of receiving a reset link by clicking "Forgot Password" on the login page. Password reset links expire after this period. New passwords will be activated immediately after reset.
For your security, passwords must meet these criteria:
Common passwords (like "password123") will be rejected automatically.
After 5 failed login attempts, your account will be temporarily locked for security. Contact our support team with your registered email to unlock it. You'll need to verify your identity before we can unlock your account.
We recommend changing your password every 90 days:
Password changes take effect immediately across all devices.
Your security is our priority:
Important: Never share your password with anyone, including our support team.
Yes, we fully support reputable password managers. These tools can help you maintain strong, unique passwords for all your accounts while remembering just one master password.
Password resets are processed immediately. If you don't receive the reset email within 5 minutes, check your spam folder or request another link. For security reasons, only the most recent reset link will work.